|
Remote Support |
Sales, Marketing & Products
To learn more about our cost-effective solutions and
to obtain further information about our volume
discounting programs and special offers, please
contact our Sales & Marketing department. To
schedule a web training session, please specify the
date and timeframe that better accommodate your
needs for a Softech representative to get in touch
with you. |
|
New
Application Approvals
To inquire about the status of new accounts pending
approval process, please contact our New Accounts
department at the email above. |
|
Compliance
To obtain information on state compliance issues,
GLBA, FCRA or DPPA, please contact our Compliance
department at the email above. |
|
Accounting
To inquire about billing, invoicing, accounts
receivable, accounts payable and general accounting
questions, please contact our Accounting department
at the email above. |
|
Technical Support
To obtain a solution on
application errors, Web-site issues and server-to-server
matters, please contact our Technical Support
department at the email above. For emergencies
contact Tech Support at (888) 318-7979 ext 111. |
|
Ordered Reports
To obtain additional
information about decoding of MVRs or other reports,
please contact our Customer Service department at
the email above. If the inquiry is regarding a
search in which the state did not return a report,
please submit a clear copy of the driver’s license
by fax to (305) 253-1440 or by email. Turnaround
time will be case specific. |
|
General Questions & Suggestions
To request information about
general issues, or to provide us with valuable
suggestions or comments, please do not hesitate to
contact us at the email
above. |
