Who can order driving records?
Driving records can be requested by individuals or
1. intends to use the
information in connection with a credit transaction
involving the consumer on whom the information is to be
furnished and involving the extension of credit to, or
review or collection of an account of the consumer; or
2. intends to use the information for employment
3. intends to use the information in connection
with the underwriting of insurance involving the
4. intends to use the information in connection
with a determination of the consumer's eligibility for a
license or other benefit granted by a governmental instrumentality required by law to consider an
applicant's financial responsibility or status; or
5. intends to use the information, as a potential
investor or servicer, or current insurer, in connection
with a valuation of, or an assessment of the credit or prepayment risks associated with, an existing
credit obligation; or
6. otherwise has a legitimate business need for
the information in
connection with a business transaction that is initiated
by the consumer; or to
review an account to determine whether the consumer
continues to meet the terms of the account.
What is the MVR state fee?
Are there any monthly fees?
We do not charge any monthly fees for access to our
system. What you order are the only charges that will
appear on your account statement.
How do we update or increase funds in our account?
the turnaround time?
Where are the requests obtained from?
Directly from the Department of Highway Safety and Motor
We are an authorized network provider for state DMV's
and have a direct line into the department's database.
Records are retrieved directly from that database.
What happens if I do not receive a report that I ordered?
State not responding – There is no charge to your
account for requests not received by the state. However, certain restrictions may
apply; contact Softech International
for more information
Your connection with the internet is lost – If the
request reaches our system and we submit it to the state
there is a charge. You have two options to recall that
request. 1. Order the MVR again. Charges will not appear
for same day requests. 2. Go to the Report Menu and
review your account. Once you locate the record click on
the license number to view. There is no charge in
recalling a request.
Do I need to purchase or install any software or
What if I need to request more than 50 records at a
How do I open an account?
What hours is the system available?
24 x 7 x 365. Subject to State response and occasional
scheduled maintenance usually performed on weekends
and after business hours
Can we have more than one user ID and password?
Yes. Our system can handle as many users and their
passwords as you need. Simply assign Administrative
privileges to a user and that user will have access to
Add or Modify users online directly.
Can we receive requests in a different format?
Yes. We can customize the output display to meet your
needs or select from a range of existing formats such as
html, text, XML, & pdf. Raw data outputs are also
available for server to server automated operations in
both XML or <FieldName>="Value" (Contact our Sales
Department for automation information)